Request sent
Next: your flat quote
& a time to lock in.
Carlos will reply with a custom price, then a specific slot. Once you confirm: locked in → reminder → “on the way” text.
Flat quote
Clear dollar amount based on what you submitted.
Pick a time
He’ll offer something concrete — “Friday 10am?”
Locked in
You’re on the schedule. Reminder before the day.
On the way
Day-of text. Pay cash, Zelle, or check.
While you wait
Most customers add a maintenance plan
Most customers ask Carlos to include semi-annual or quarterly pricing in the quote — plans usually cost less per visit than one-offs. After the job, watch for a text with a Google review link (once the Business Profile is live). One honest sentence helps more than you think.
Have a storefront?
Ask about monthly or bi-weekly route pricing so glass stays ready before open.
Route plans